Updates

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Note
  • Protect yourself from Spammers/fraudsters/impersonators. We have not changed our account number, we do not ask for a credit card, Stripe or any other mode of payment. We do not use Gmail or Hotmail to raise/send invoices. We shall not take any responsibility for the loss of money to fraudsters. Please call us on 03 9005 5998 (only) to verify in case you get any calls for renewal of web hosting or for any kind of promotions on our name.
    P.S: Aaron will not be calling anybody for the hosting renewal.

Below is the only bank account we bank with

Account Name Design Shore Technologies Australia Pty Ltd Bank ANZ BranchBranch Richmond (240) BSB 013 - 410 Account Number 4054 82618

WE DO NOT HAVE ANY OTHER BANK ACCOUNTS
WE ONLY USE ONE EMAIL TO SEND INVOICES:
accounts@designshore.com.au
(NO OTHER EMAILS)

Note

Beware of Scams Using Our Company Name

Introduction:

Dear Valued Customers,

We are committed to ensuring your safety and trust in our brand. Unfortunately, there have been reports of scams and fraudulent activities that use our company's name. We take these matters seriously and want to provide you with the information you need to protect yourself from these scams.

How to Identify Scams:

1. Legitimate Communication Channels: Designshore only communicates through official channels, including our official website, official email addresses, and verified social media accounts. Be cautious of unsolicited communications from unfamiliar sources.

2. Email Communication: We will never request payments, personal information, or sensitive data through non-official channels such as social media comments, direct messages, or personal email addresses. Always verify the legitimacy of payment requests.

3. Phone Calls: If you receive a phone call from someone claiming to be from our company and asking for personal or financial information, hang up immediately. We do not make unsolicited calls of this nature.

4. Verify Contact Information: If you receive any communication claiming to be from our company, verify its authenticity by cross-referencing it with the contact information available on our official website.

Reporting Scams:

If you come across a scam or believe someone is using our company's name for fraudulent purposes, please report it to us immediately. You can do so by contacting our official customer support team at support@designshore.com.au. Include as much detail as possible so that we can take appropriate action.

Protecting Yourself:

Here are some general tips to protect yourself from scams:

  • Keep Personal Information Secure: Never share sensitive information, such as your bank account details, or credit card information, unless you are certain you are dealing with our legitimate company.
  • Use Strong Passwords: Create strong, unique passwords for your online accounts, and avoid using the same password across multiple websites.
  • Do Not Engage: Do not respond to suspicious emails, messages, or calls. Disconnect from the communication immediately.
  • Educate Yourself: Stay informed about common scams and how to recognize them. Knowledge is your best defence.
  • Contact Us: If you receive any communication that seems suspicious or out of the ordinary, please contact us using the official contact information provided on our website.
  • Report to Authorities: If you believe you have fallen victim to a scam, report the incident to your local authorities and relevant cybercrime agencies.

Our Commitment to Security:

At Designshore, we take the security and trust of our customers seriously. We are continuously working to enhance our security measures and educate our customers about potential risks. We will never compromise your trust in our brand.

Thank you for choosing Designshore Technologies Aus Limited. We appreciate your loyalty, and we're here to help if you have any concerns or questions. Together, we can work to protect the integrity of our brand and your personal information.

Sincerely,

Team Designshore

This message should serve as a clear warning to your customers while also providing guidance on how to protect themselves and report scams. It's essential to keep this information updated and easily accessible on your website to ensure that customers are well-informed.

Note

Dear Valued Customers,

We regret to inform you that our free email services will be discontinued. Over the past few years, we have been proud to offer our users a free email service, but due to increasing costs, repeated issues with the Cpanel emails and a desire to provide a more robust email experience, we have made the difficult decision to discontinue our free service.

However, we are pleased to announce that we will be providing a paid email service through Microsoft 365. This service will provide many benefits, including increased storage space, enhanced security features, and access to Microsoft Office applications.

We understand that this may be an inconvenience for some of our users, but we believe that this new service will provide significant value and benefits to our customers. We hope that you will consider joining us in this new venture.

Please note that all free email accounts will be deactivated. If you wish to continue using our email service, please sign up for Microsoft 365 before this date. You can sign up for Microsoft 365 by visiting our website or contacting our customer support team.

We appreciate your understanding and look forward to continuing to serve you with our new and improved email service.

Dear Valued Customers,

We regret to inform you that our free email services will be discontinued. Over the past few years, we have been proud to offer our users a free email service, but due to increasing costs, repeated issues with the Cpanel emails and a desire to provide a more robust email experience, we have made the difficult decision to discontinue our free service.